Computer advice....

when you run an IT advisory services, you are faced with question that sometimes raise a smile Customer: How do I change channel on my monitor? Advisor: Your monitor won't have channels like a TV. Customer: But I was watching the internet channel the other day and now I just get the word processing channel. Advisor: Can you click on 'My Computer'? Customer: I don't have your computer, just mine. Customer: My 14 year-old son has put a password on my computer and I can't get in. Advisor: Has he forgotten it? Customer: No he just won't tell me it because I've grounded him.